How pest control businesses can benefit from workforce management softwareJune 16, 2022
Pest control systems can be both beneficial and challenging to operate at the same time. Many pest control firms of today may find themselves facing a lot of stiff competition, which makes it tough to build and retain a loyal customer base.
Instead of reducing their service prices, businesses can search for methods to increase their operation efficiency. And while pest control firms can compete on pricing, what they shouldn’t do is compromise on service quality.
By using pest control workforce management software, you can save money and enhance productivity.
What kind of software is suitable for managing a pest control company?
Field service management software is the answer – it has been developed specifically for pest control organisations, and seeks to assist staff in gathering work data and optimising everyday operations, allowing them to focus on the broad picture rather than the little details.
Pest control software features
Your pest control business can benefit significantly from specific software capabilities regardless of the size of your firm. Here are some examples:
Automation and ease of scheduling
One of the most valuable features of the pest control software is its ability to arrange employees’ work in real-time. An effective pest control management software system has all the tools necessary to schedule services quickly and effectively.
Pest control software allows scheduling to be automated, saving pest treatment firms a significant amount of time each month. The ability to instantly alter current schedules also helps organisations react promptly to unexpected work requests and reassign work to the next available employee.
Fast team dispatch
It’s one thing to plan projects; it’s another to guarantee that your specialists do them quickly. Have you ever been curious about where your employees are at any given time?
Using pest control management software, your team leaders may view staff whereabouts in real-time and see their statuses instantaneously.
You can locate the nearest employees from the work sites and assign tasks based on their availability, skill set, and job location. This makes task dispatch simple and convenient, and gives you full control over your operations.
In the pest control industry, keeping track of your inventory of pest control equipment is an intelligent practice.
Pest control management software allows you to categorise your equipment and track their storage location and usage, preventing potential loss and minimising wastage of chemicals and equipment. As a result, you save time and money and will not need to worry about whether your employees have the right tools and resources for each task.
Management of multiple locations
An essential component of pest control software is its capacity for centrally managing several job locations at once. You can dispatch several teams in just a few clicks, which shortens your response time to customer requests and lets you deliver a better service impression.
Additionally, using a single dashboard, you can keep tabs on all of your work orders, including their current progress. Your team managers can track downtime, bottlenecks, and other issues and react as necessary, and if they need to follow up on any tasks, they will know which ones are a top priority.
Job-status & performance tracking
Identifying pest types and its their treatment immediately is a crucial part of pest control operations. In this situation, pest control management software is an excellent tool since it provides your employees with an overview of the complete pest treatment process while also allowing them to examine and analyse data, and keep track of task records.
When an area is contaminated, companies can rapidly allocate treatment and ensure that it is done correctly with no loose ends. It is possible to filter data and review tasks, obtain visual proof of work instantaneously, assess current work activity, plan follow-ups, and even add additional instructions if required. You can also arrange for regular pest control treatments by analysing previous service visits and treatments. Also, having an easy-to-navigate visual interface will help your inspectors be organised and complete their tasks more efficiently.
Benefits of pest control management software
Monitor pest control activity with ease
An advantage of pest control software is its availability on mobile, as well as its ability to connect to pest control sensors at remote job sites.
It lets your team identify pest activity without having to go down and examine the devices manually, giving them access to pest control data directly via their mobile phone. And instead of having to check every device for data on pest identification, the system will let you know which devices are showing pest activity to let you confirm the existence of pests.
Increase convenience across processes
The best pest control software is an “everything in a package” that provides a seamless user experience. In order to provide that form of convenience, pest management software is often integrated with ERP software to make your tasks easier, from planning and managing to billing of pest control jobs.
A pest control management system’s accounting interface may allow invoice and payment data from work orders to be submitted instantaneously, hence speeding up the accounting and payroll processes. As a result, there will be higher accuracy and also less labour costs or accounting mistakes involved.
Improve service response time
Using a pest control management system makes it simple to allocate a one-time or regular job task to your employees. All your work orders will be in one place, and you will be able to see which of your employees are ready to take on new projects at any given time. Thus, you will not lose out on business due to being slow in responses.
And with the ease of mobile data access, your employees can also respond quickly to customer requests and difficulties.
Optimise resources and workforce
It is possible to use pest control software tools to improve your staff’s management of van dispatch, inventory distribution, work schedule, and van routes.
You can also monitor monthly and quarterly performance outcomes in more detail through system generated productivity charts and track resource and labour utilisation. All in all, with data readily available at your fingertips, resource planning can be done with confidence.
Eliminate paperwork by going digital
The days of missing paper forms, un-updated Excel spreadsheets, and outdated plus incompatible software are long gone. Using pest control management software, you can expect to send and receive information digitally in seconds, and with less room for mistakes.
When you transition from paper forms to digital forms, you will be able to monitor everything from work orders to inventory utilisation and work reports all in one location. There will no longer be any need to manually input data or go through extra difficulty to retrieve data.
One of the most critical components of having a successful pest control company is the ability to react promptly to pest control requests and provide excellent treatment. Pest control management software is a fantastic tool because it gives pest treatment organisations these two great benefits, as well as many more.
We have experience working with numerous pest control businesses to ensure they have all they need to handle their pest control operations seamlessly and efficiently. As a pest control software solutions provider, we place great emphasise on ease of use and reliability. Please let us know if we can assist you.